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Area answering services announce merger

Mar. 16, 2013 @ 12:00 AM

HUNTINGTON -- Tri-State Answering Service has announced a successful merger with Ohio-based CT Communications "Message Center."

Tri-State Answering Service opened in 2006 with two employees and answering for 20 local customers. The company has consistently grown since, enabling owner and manager Dustin Cremeans to now employ nearly 30 staff members who answer calls for businesses all over the United States. The company answers an average of 2,500 calls daily for more 500 clients, according to a news release.

"Local customers are the backbone of the business, with nearly 67 percent of the businesses coming from the Tri-State and surrounding area," Cremeans said in the release. "We have been fortunate to hire local employees who truly care about the callers and the businesses we answer for."

The company offers secure messaging applications for smart phones, which meets new HIPAA HiTech Requirements, text messages with verify, email alerts, online access to update on call and important information as well as recorded calls for quality assurance.

Patriot Coal seeks to cut retirees' benefits

ST. LOUIS -- Patriot Coal Corp. has asked the U.S. Bankruptcy Court to modify collective bargaining agreements with the United Mine Workers of America, allowing the coal company to cut health care coverage for retired miners.

St. Louis-based Patriot said in the filing on Thursday that the action is necessary to save more than 4,000 jobs. Patriot also seeks to change wages, benefits and work rules for existing workers in an effort to make the company more competitive.

Union leaders have been anticipating the move for some time, holding protests in St. Louis last month that drew more than 1,000 people.

Patriot filed for bankruptcy in July.

Firm OKs manufacturing facility in Weirton, W.Va.

WEIRTON, W.Va. -- An oil and gas control systems company plans to open a manufacturing facility in Weirton.

Gov. Earl Ray Tomblin says the $9 million Pietro Fiorentini USA plant is expected to create up to 41 jobs during the initial phase and up to 150 when fully operational.

The West Virginia plant will be the company's first manufacturing operation in the U.S. It will produce components for the treatment of shale oil and gas.

The company plans to lease space at the former Wheeling Corrugating Plant in Brooke County to get operations under way within six months.

Construction on the new manufacturing facility is expected to start this summer.

The Italy-based parent company Pietro Fiorentini produces pressure regulators, valves, and pressure reducing and metering systems for the natural gas industry.