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Amazon to add jobs in Huntington, nationwide

Jul. 30, 2013 @ 12:00 AM

NEW YORK -- Amazon.com Inc. plans on adding 7,000 jobs in 13 states, a move that promises some impact to its customer service facility in Huntington.

The Seattle-based company announced its plans Monday. It will beef up staff by 5,000 at the warehouses where Amazon fills orders, while adding 2,000 jobs in its customer service division, which includes a call center at KineticPark in Huntington.

The 2,000 customer service jobs will include full-time, part-time and seasonal positions. Those jobs will be split between call centers in Huntington, Winchester, Ky., Grand Forks, N.D., and Kennewick, Wash. Work-from-home positions are available in Oregon, Washington and Arizona.

Company officials could not be reached for comment about how many jobs might be added at the Huntington operation.

Amazon first opened its Huntington call center in 2000 and the KineticPark facility followed in November 2011, when the company employed 500 people with plans, at the time, to add 200 full-time jobs and hundreds of seasonal positions by November 2013.

Staffing levels, as of March 2012, had Amazon ranked as West Virginia's 85th largest employer and the ninth largest in Cabell County, both of which were increases from the previous year, according to data compiled by WorkForce West Virginia.

The world's largest online retailer has been spending heavily on order fulfillment, a strategy meant to help the business grow, but one that has also weighed on profit margins. The company said last week that it lost money in the second quarter, even as revenue increased.

More information is at www.workatamazonfulfillment.com and www.amazon.com/csjobs.

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