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Thousands in Ashland remain without water

Jan. 30, 2014 @ 12:00 AM

ASHLAND -- Several thousand Ashland water customers remained without water Wednesday and a boil water advisory continued for all customers served by the water system, said Ryan Eastwood, Ashland's director of engineering and utilities.

Between 3,000 and 4,000 water customers didn't have water, about the same as the day before, he said.

While city crews restored service to some areas in South Ashland, customers in the Hall Ridge and Summit areas were without city water, Eastwood said.

"We're producing as much water as we can," Eastwood said of the city's 11.1 million gallon per day treatment plant.

In one case, the city was using a fire truck to help provide water to a pump station, he said.

About 14,000 customers were without water after a water line at 25th Street and Carter Avenue broke Monday evening. Service was restored to about 10,000 of those customers, but the city was unable to make a lot of progress due to new breaks, he said.

The boil water advisory will remain in effect until Thursday at least, he said. The advisory is to remain in effect until 18 hours after service is restored and water is tested, Eastwood said.

The city has distributed bottled water at several sites in Ashland for the past two days.

It's the second time this month thousands of city water customers have been without water due to water line breaks caused by the polar vortex that saw temperatures drop to zero or below. Another major break was reported in the 1600 block of Lexington Avenue earlier this month.

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